It may be necessary to go into the task manager and end any brother related tasks prior to the uninstall. If you are having issues with the new driver not working make sure you have completely uninstalled your old driver. UPDATE 2: I’ve setup a couple other computers that connect to this printer and have noticed a pattern that a Windows 8.1 fresh install connects to the printer without any issues, but if a previous Brother driver was installed it can conflict with the new driver installation. UPDATE: Please note that you may need to uninstall your previous brother software prior to installing the new driver. ![]() I did find it odd that my earlier driver was working perfectly with Windows 8, but Windows 8.1 required this update to work. ![]() When I recently upgraded to Windows 8.1 from Windows 8 (which broke far more drivers than I had expected) the scanning and other control Center 3 functions on my Brother MFC-9840CDW stopped working.
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